Articles in this section

Updating FUYL Classic users from Active Directory

Overview FUYL Classic AD Export is a free PowerShell script that builds your FUYL Classic user import files from Active Directory, saving a lot of ...

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FUYL Door Replacement Instructions

ForwardPass versionThis guide will take you through replacing a FUYL Locker bay door.Tools Required:(1) T20 Torx screwdriverProcess: The Number Win...

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Interpreting diagnostic data generated during FUYL Locker onboarding

ForwardPass versionIssueIf you are experiencing issues onboarding your locker, PC Locs or PC Locs support may ask you to generate and send diagnost...

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Installing Stuck Lock Fix

ForwardPass versionOverviewIn rare cases, some MK3 locks may experience the manual release pin or lever getting stuck on the edge of the lock compo...

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Replacing FUYL Bay Locking Modules (MK2/MK3)

ForwardPass versionOverviewThe FUYL Lock Modules are specifically designed to be user replaceable at the request of our support team. The following...

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Release Notes

ForwardPass versionKeep up to date with all the FUYL Smart Locker System updates, new features and announcements. Sign-up for release notes alerts ...

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Replacing FUYL MK1 Hinge Boxes

ForwardPass versionTools needed: Electric drill Long nose pliers Vice grips Rivet gun Procedure Lay the FUYL Locker on its back, locate the Hinge r...

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Troubleshooting No Lock Comms Error (MK1)

ForwardPass versionSymptomsIf the FUYL™ Locker is not functioning properly and you are seeing the no lock comms error on the screen then please che...

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Replacing 12V Lock Cables (MK2)

ForwardPass versionProcedure Unplug the FUYL™ Locker from it's power source and allow it to completely dissipate any power (Wait 30s). Open the Mai...

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Replacing the Ethernet Cable (MK2/MK3)

ForwardPass versionOverviewYour FUYL™ Locker's local functions are all controlled by a small computer located behind the Control Door (Where the PI...

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Replacing the data cable in the FUYL Locker MK2

ForwardPass versionProcedure Unplug the FUYL Locker from it's power source and allow it to completely dissipate any power (Wait 30s). Open the side...

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Replacing the 5-Way PDU (MK2)

ForwardPass versionOverviewIf any of the GPOs inside the FUYL™ Locker bays fail and need to be replaced we have this guide to perform this action.P...

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Replacing the 12V Power Supply (MK2)

ForwardPass versionProcedure Unplug the FUYL™ Locker from it's power source and allow it to completely dissipate any power (Wait 30s). Open the Sid...

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SD Card Replacement (MK1)

ForwardPass versionReplacing the SD flash card to install new firmwareProcedure Switch off power to the FUYL Locker. Wait at least 30 seconds befor...

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Replacing the Pi's Power Supply (MK1)

ForwardPass version Tools Required Torx-Head Screwdriver Phillips-Head Screwdriver Cable Cutters Cable ties Procedure Unplug the FUYL™ Locker from ...

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Replacing a GPO unit (MK1)

ForwardPass versionTools Required (Battery operated) Screwdriver Security Torx-Head Screwdriver bit Phillips-Head Screwdriver bit Cable Cutters 10 ...

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Removing and Replacing the Admin Lock (MK1)

ForwardPass versionOverviewThis process is necessary if the small set of admin keys have been lost. As these are all keyed differently we will need...

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Replacing a Bay Lock (MK1)

ForwardPass versionOverviewIf you encounter a fault with the lock in the FUYL™ Locker Mk1 the process for removing and replacing that lock is more ...

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Release notes alert sign-up

ForwardPass versionStay up to date with the latest FUYL Smart Locker System release notes by completing the form below.Release notes sign-up form R...

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Provisioning Login ID from Google Workspace

ForwardPass versionOverviewFUYL.io supports mapping attributes from Google Workspace to a Login ID, RFID credential, or other attribute-based authe...

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Provisioning Login ID from Entra (Azure AD)

ForwardPass versionOverviewFUYL.io does not currently support mapping array-nested attributes directly when provisioning to Microsoft Entra (Azure ...

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Provisioning Login ID from Okta

ForwardPass versionOverviewFUYL.io does not currently support mapping array-nested attributes directly when provisioning from Okta. As such, a new ...

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Provisioning using SFTP

ForwardPass versionOverviewFUYL.io supports a fallback provisioning method using SFTP, allowing user and group data to be uploaded via CSV files. T...

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FUYL Google Workspace Set-Up Wizard

OverviewThis page mirrors the FUYL Google Workspace SSO connection wizard as of August 14th, 2025. The connection wizard itself will always be the ...

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Installing Universal Retention Kit USB-C Adapters

ForwardPass versionOverviewOur retention kits and cables are a great way to ensure no charging hardware can be removed from your FUYL Pro Smart Loc...

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Reseat FUYL MK2 Data Cables

ForwardPass versionIn rare circumstances, the grey data cable connections in MK2 lockers may become loose over time, particularly with repeated for...

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Accessing Bays Manually

ForwardPass versionOverviewIn an event a FUYL Smart Locker's digital controls are inaccessible (e.g. power outage), access to individual bays is po...

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Factory Reset

In some scenarios it may be necessary or useful to factory reset a FUYL Smart Locker. In most cases, a factory reset should only be performed on th...

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Accessing Bays as an Administrator

ForwardPass versionOverviewIn some cases, an administrator may require access to a bay in a FUYL Smart Locker, with or without affecting the workfl...

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FUYL Firmware Updates

ForwardPass versionOverviewTo ensure uninterrupted service and to benefit from the latest features and security enhancements, it is strongly recomm...

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