Update Firmware
To ensure uninterrupted service and to benefit from the latest features and security enhancements, we strongly recommend keeping your FUYL's firmware updated.
Enabling Automatic Firmware Updates
It is strongly recommended to enable automatic firmware updates for the lockers in your account. This not only means the latest features will be available, but also ensures security and reliability improvements are applied promptly. Updates are applied between 00:00 and 01:00 local time.
- Log into PC Locs Cloud
- Select Dashboard and click on the top-most node (your account)
- Navigate to the setting tab in the right-hand panel
- Scroll to the bottom and enable Allow automatic firmware updates
Applying a Firmware Update from the PC Locs Cloud
If a locker is enrolled in the PC Locs Cloud and Automatic firmware updates aren’t enabled, it is possible to update the firmware to the latest version manually.
At the locker level, click “Settings” and look for “Update Firmware” in the “Danger Zone” settings. Manual Firmware updates are considered dangerous as they will result in some locker downtime while it is applied and rebooted. Automatic updates are scheduled for between 00:00 and 01:00 daily if enabled (usually while safe).
Applying a Firmware Update Offline
Lockers can be updated in their Onboarding Portal with the latest firmware.
- Navigate to the onboarding portal in your browser.
- Accept the EULA then click on the “Version” tag at the top of the page:
- Follow the on-screen instructions to update firmware. Be patient while uploading the SWU file, especially if remote!
The locker will reboot when finished. The firmware version can be confirmed both in the Onboarding Portal and the Admin menu on the locker itself. This can be done pre or post onboard to essentials or advanced, but not in enhanced.
Other options
If you encounter issues with any of the steps above, contact support for help.