Overview
Quickly charge, store, secure, sync and transport 30 iPad and tablet devices with our iQ 30 charging cart.
FAQ's
How many Baskets come with the iQ 30 Cart?
Six (6) removable 5-slot Carry Baskets.
What color Baskets will I receive with the iQ cart?
Two Green, two Blue and two Red.
Will my devices fit in the iQ 30 cart?
There is a simple template that you can download in the section below. The template allows you to measure your device to the Carry Basket. All you have to do is download the file, print it to scale on an A3 size paper and place your device within the guide to see if it fits. Instructions are included on the template.
My iQ 30 Cart will sync, but it will not charge.
In order to start charging, the data cable needs to be removed from the iQ 30 Cart. Once the data cable is removed, syncing will stop, the charge light will emit when in charge mode and charging will commence.
How long does syncing take?
Syncing times will vary and depend on two things. 1) The amount of content to be transferred or synced to the device, and 2) The number of devices connected to the Cart.
Are there any special power requirements for the iQ 30 cart?
No, just a regular Power Outlet. The iQ 30 Cart is equipped with iQ 16 Sync Charge Boxes for safe and efficient charging. The iQ 16 Sync Charge Boxes stages the availability of power to each USB port. This function prevents the potential of overloading the circuit and protecting your devices.
Can I sync and charge my devices at the same time?
No. Once you plug in the data cable from the iQ 30 Cart to your MacBook, the syncing process commences and charging will stop. The connector cable needs to be removed in order to revert back to charging.
Can I purchase additional carry baskets?
Yes. Please contact us for details.
Where do I find my serial number?
On the bottom of the cart.
My devices are not being recognised?
For iOS 11.4.1 devices or later (you can check your iOS version in Settings > General > About and look down at which Version the device is running), to allow the device to be recognised by PC Locs unit you may need to do one of the following steps:
- Do not enable a passcode on iOS devices
- -OR- for iOS devices with passcodes, simply unlock the device prior to plugging in
- -OR- update Settings > Touch ID & Passcode > scroll down to USB Accessories (toggle to “ON” so it is green)
What is the charging rate of the iQ 30 charging station?
Maximum of 2.4 amps at each port.
Warranty
Warranty Information
For all related warranty information, click here.
Product Warranty Registration
Please take the time to register your product with us so that we can contact you when we release updates and improvements. We are firmly committed to your total satisfaction.